Shipping policy

Shipping Policy

Welcome to Shadow Prepper! We aim to provide you with a seamless shopping experience. Please review our shipping policy to understand how orders are processed and delivered. As an affiliate and dropshipping business, Shadow Prepper does not directly handle shipping.

Order Fulfillment

Affiliate Products: For products sold via affiliate links, Shadow Prepper directs you to the merchant's website. The affiliate merchant is responsible for processing your order, shipping, and delivery. Refer to the shipping and return policies on the merchant’s website for details.
Dropshipped Products: For dropshipped products, we work with trusted suppliers to ship products directly to you.

Shipping Times

Affiliate Orders: Shipping times vary based on the affiliate merchant. Check the shipping details on their website.
Dropshipped Orders:
- Processing Time: 2–5 business days.
- Shipping Time: Typically 7–21 business days, depending on your location and the supplier.
- International shipping may take longer due to customs clearance and transit delays.

Shipping Costs

Affiliate Products: Shipping costs are determined by the affiliate merchant and will be displayed during checkout on their site.
Dropshipped Products: Shipping costs vary depending on the supplier, product, and destination. Fees will be calculated and shown during checkout on Shadow Prepper.

Tracking Information

Affiliate Orders: Tracking details, if available, are provided by the affiliate merchant.
Dropshipped Orders: Once shipped, a confirmation email with a tracking number will be sent to you. Tracking updates may take 2–5 business days to appear.

Customs and Duties

For international shipments, customs and import duties may apply. These charges are determined by your country’s customs agency and are the responsibility of the customer.

Delayed or Missing Shipments

Affiliate Orders: For delays or issues, please contact the affiliate merchant directly using their customer service details.
Dropshipped Orders: If your order hasn’t arrived within the estimated time frame, email us at prepare@shadowprepper.comwith your order details, and we’ll assist you.

Returns and Refunds

Affiliate Orders: Returns and refunds are subject to the affiliate merchant's policies. Check their website for more details.
Dropshipped Products: For dropshipped items, review our Return Policy [link to Return Policy] for detailed instructions.

Questions?

For any questions about our shipping policy, contact us at prepare@shadowprepper.com. We’re here to help!